Privacy Policy

Effective Date: 1st of January, 2025

Blikst ("we", "us", "our") values the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.blikst.com (the "Site"), purchase our products, and interact with our services. By accessing or using our Site, you consent to the practices outlined in this Privacy Policy.

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1. Information We Collect

We collect both personal and non-personal information when you interact with our Site. This information is required to provide you with our services, process transactions, improve user experience, and communicate with you.

1.1 Personal Information

Personal data refers to any information that can identify you. This may include:

• Contact Information: Name, email address, phone number.
• Payment and Transaction Data: Billing address, payment method details (such as credit card information).
• Account Details: Username, password, order history, preferences.
• Customer Support Information: Any data you provide when contacting us for assistance.

1.2 Non-Personal Information

We also collect non-identifiable data to enhance your experience on our Site. This includes:

• Usage Data: Information about how you interact with our Site (e.g., pages visited, products viewed, search queries).
• Technical Data: Device type, browser type, operating system, IP address, and cookies.

2. How We Collect Your Information

We collect information in the following ways:

• Direct Interactions: When you register for an account, place an order, sign up for newsletters, or contact us.
• Automated Tracking Technologies: Through cookies and similar technologies, we track and analyze your usage on our Site.
• Third-Party Integrations: If you choose to use third-party services (e.g., payment providers), we may collect data from these services, as permitted by your privacy settings.

3. How We Use Your Information

We process your personal information for several purposes, as necessary for providing our services and fulfilling our business obligations:

3.1 Service Delivery and Order Processing

• To process and fulfill your orders for eSIM data plans.
• To manage your account, including billing, shipping, and payment processing.
• To provide customer support and respond to inquiries.

3.2 Enhancing User Experience

• To personalize and improve your experience on our Site, offering relevant products and promotions based on your preferences and past interactions.

3.3 Marketing and Communications

• To send you newsletters, promotional offers, and updates (if you’ve opted into marketing communications).
• To tailor advertisements and promotions to your interests across various platforms.

3.4 Legal and Compliance Obligations

• To comply with legal obligations and resolve disputes as required by law, particularly relevant to our European base and international customer base.

4. Sharing Your Information

We will never sell your personal data. However, we may share your information with trusted third parties under the following circumstances:

4.1 Service Providers

We may share your personal information with external service providers who assist in operating our business, such as payment processors, data hosting services, and customer support platforms. These providers are bound by contractual obligations to handle your data securely and only for the purposes for which it was shared.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of Blikst, your personal data may be transferred as part of that transaction. We will inform you of such changes via email or prominent notice on the Site.

4.3 Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect our rights, property, or the safety of our employees, customers, or others.
• Prevent fraud or illegal activities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies collect data about your interactions with the Site, helping us improve functionality and user experience.

5.1 Cookie Types We Use

• Essential Cookies: Necessary for the functionality of the Site, such as enabling login and maintaining your shopping cart.
• Analytics Cookies: Used to understand how users interact with our Site, providing insights to improve our services.
• Advertising Cookies: Help deliver personalized ads based on your interests and behavior.

You can adjust cookie preferences through your browser settings. However, blocking cookies may limit certain features on our Site.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. After this period, we will securely delete or anonymize your data.

8. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

8.1 Access and Correction

You can request access to your personal information or ask us to correct any inaccuracies in the data we hold.

8.2 Opt-Out of Marketing

You have the right to opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in emails or by contacting us directly.

8.3 Data Deletion

You can request that we delete your personal data, subject to certain exceptions (e.g., for legal or operational reasons).

8.4 Data Portability

You may request a copy of your personal data in a machine-readable format.

8.5 Withdraw Consent

Where we rely on your consent for processing your data, you have the right to withdraw consent at any time.

For any of these requests, please contact us at Help@bliskt.com.

9. International Data Transfers

Blikst operates globally, and your personal information may be transferred and processed in countries outside your country of residence, including those with different data protection laws. By using our services, you consent to the transfer of your data to these locations.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not under our control. This Privacy Policy does not apply to these third-party sites, and we encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Blikst does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly for any updates. Your continued use of our Site after changes to the Privacy Policy will constitute acceptance of those changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights under applicable data protection laws, please contact us at:

Email: Help@bliskt.com
Website: www.blikst.com